Multiple buffer overflows in the SupportSoft (1) SmartIssue (tgctlsi.dll) and (2) ScriptRunner (tgctlsr.dll) ActiveX controls, as used by Symantec Automated Support Assistant and Norton AntiVirus, Internet Security, and System Works 2006, allows remote attackers to execute arbitrary code via a crafted HTML message.
CVE-2006-6490 is a security vulnerability that . Impacting 6 products from supportsoft, from supportsoft, from symantec and 3 others, organizations running these solutions should prioritize assessment and patching.
Originally identified in 2007, this vulnerability predates many modern security frameworks and practices. The vulnerability landscape of that era was characterized by different threat models and less mature defense mechanisms compared to contemporary standards.
2007-02-22T21:28:00.000
2026-04-23T00:35:47.467
Modified
CVSSv2: 10.0 (HIGH)
AV:N/AC:L/Au:N/C:C/I:C/A:C
10.0
10.0
| Type | Vendor | Product | Version/Range | Vulnerable? |
|---|---|---|---|---|
| Application | supportsoft | scriptrunner | * | Yes |
| Application | supportsoft | smartissue | * | Yes |
| Application | symantec | automated_support_assistant | * | Yes |
| Application | symantec | norton_antivirus | 2006 | Yes |
| Application | symantec | norton_internet_security | 2006 | Yes |
| Application | symantec | norton_system_works | 2006 | Yes |
SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For supportsoft's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.