Kernel/System/Web/Request.pm in Open Ticket Request System (OTRS) before 2.3.2 creates a directory under /tmp/ with 1274 permissions, which might allow local users to bypass intended access restrictions via standard filesystem operations, related to incorrect interpretation of 0700 as a decimal value.
CVE-2008-7276 is a security vulnerability that . Impacting 1 product from otrs organizations running these solutions should prioritize assessment and patching.
Documented in 2011, this vulnerability occurred amid the cloud computing expansion era, where traditional network perimeter security models were being reevaluated. Organizations were transitioning from isolated infrastructure to interconnected systems, creating new attack surfaces that vulnerabilities like this could exploit.
2011-03-18T16:55:01.360
2026-04-29T01:13:23.040
Modified
CVSSv2: 4.6 (MEDIUM)
AV:L/AC:L/Au:N/C:P/I:P/A:P
3.9
6.4
| Type | Vendor | Product | Version/Range | Vulnerable? |
|---|---|---|---|---|
| Application | otrs | otrs | ≤ 2.3.1 | Yes |
| Application | otrs | otrs | 0.5 | Yes |
| Application | otrs | otrs | 0.5 | Yes |
| Application | otrs | otrs | 0.5 | Yes |
| Application | otrs | otrs | 0.5 | Yes |
| Application | otrs | otrs | 0.5 | Yes |
| Application | otrs | otrs | 0.5 | Yes |
| Application | otrs | otrs | 0.5 | Yes |
| Application | otrs | otrs | 0.5 | Yes |
| Application | otrs | otrs | 1.0 | Yes |
| Application | otrs | otrs | 1.0 | Yes |
| Application | otrs | otrs | 1.0 | Yes |
| Application | otrs | otrs | 1.0.0 | Yes |
| Application | otrs | otrs | 1.0.1 | Yes |
| Application | otrs | otrs | 1.0.2 | Yes |
| Application | otrs | otrs | 1.1 | Yes |
| Application | otrs | otrs | 1.1.0 | Yes |
| Application | otrs | otrs | 1.1.0 | Yes |
| Application | otrs | otrs | 1.1.1 | Yes |
| Application | otrs | otrs | 1.1.2 | Yes |
| Application | otrs | otrs | 1.1.3 | Yes |
| Application | otrs | otrs | 1.1.4 | Yes |
| Application | otrs | otrs | 1.2.0 | Yes |
| Application | otrs | otrs | 1.2.0 | Yes |
| Application | otrs | otrs | 1.2.0 | Yes |
| Application | otrs | otrs | 1.2.1 | Yes |
| Application | otrs | otrs | 1.2.2 | Yes |
| Application | otrs | otrs | 1.2.3 | Yes |
| Application | otrs | otrs | 1.2.4 | Yes |
| Application | otrs | otrs | 1.3.0 | Yes |
| Application | otrs | otrs | 1.3.0 | Yes |
| Application | otrs | otrs | 1.3.0 | Yes |
| Application | otrs | otrs | 1.3.0 | Yes |
| Application | otrs | otrs | 1.3.1 | Yes |
| Application | otrs | otrs | 1.3.2 | Yes |
| Application | otrs | otrs | 1.3.3 | Yes |
| Application | otrs | otrs | 2.0.0 | Yes |
| Application | otrs | otrs | 2.0.0 | Yes |
| Application | otrs | otrs | 2.0.0 | Yes |
| Application | otrs | otrs | 2.0.0 | Yes |
| Application | otrs | otrs | 2.0.0 | Yes |
| Application | otrs | otrs | 2.0.0 | Yes |
| Application | otrs | otrs | 2.0.1 | Yes |
| Application | otrs | otrs | 2.0.2 | Yes |
| Application | otrs | otrs | 2.0.3 | Yes |
| Application | otrs | otrs | 2.0.4 | Yes |
| Application | otrs | otrs | 2.0.5 | Yes |
| Application | otrs | otrs | 2.1.0 | Yes |
| Application | otrs | otrs | 2.1.0 | Yes |
| Application | otrs | otrs | 2.1.1 | Yes |
| Application | otrs | otrs | 2.1.2 | Yes |
| Application | otrs | otrs | 2.1.3 | Yes |
| Application | otrs | otrs | 2.1.4 | Yes |
| Application | otrs | otrs | 2.1.5 | Yes |
| Application | otrs | otrs | 2.1.6 | Yes |
| Application | otrs | otrs | 2.1.7 | Yes |
| Application | otrs | otrs | 2.1.8 | Yes |
| Application | otrs | otrs | 2.1.9 | Yes |
| Application | otrs | otrs | 2.2.0 | Yes |
| Application | otrs | otrs | 2.2.0 | Yes |
| Application | otrs | otrs | 2.2.0 | Yes |
| Application | otrs | otrs | 2.2.0 | Yes |
| Application | otrs | otrs | 2.2.0 | Yes |
| Application | otrs | otrs | 2.2.1 | Yes |
| Application | otrs | otrs | 2.2.2 | Yes |
| Application | otrs | otrs | 2.2.3 | Yes |
| Application | otrs | otrs | 2.2.4 | Yes |
| Application | otrs | otrs | 2.2.5 | Yes |
| Application | otrs | otrs | 2.2.6 | Yes |
| Application | otrs | otrs | 2.2.7 | Yes |
| Application | otrs | otrs | 2.2.8 | Yes |
| Application | otrs | otrs | 2.2.9 | Yes |
| Application | otrs | otrs | 2.3.0 | Yes |
| Application | otrs | otrs | 2.3.0 | Yes |
| Application | otrs | otrs | 2.3.0 | Yes |
| Application | otrs | otrs | 2.3.0 | Yes |
| Application | otrs | otrs | 2.3.0 | Yes |
SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For otrs's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.