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CVE-2010-3279

The default configuration of the CCAgent option before 9.0.8.4 in the management server (aka TSA) component in Alcatel-Lucent OmniTouch Contact Center Standard Edition enables maintenance access, which allows remote attackers to monitor or reconfigure Contact Center operations via vectors involving TSA_maintenance.exe.

Security Impact Summary

CVE-2010-3279 is a security vulnerability that . Impacting 2 products from alcatel-lucent, from alcatel-lucent organizations running these solutions should prioritize assessment and patching.

Historical Context

Documented in 2010, this vulnerability occurred amid the cloud computing expansion era, where traditional network perimeter security models were being reevaluated. Organizations were transitioning from isolated infrastructure to interconnected systems, creating new attack surfaces that vulnerabilities like this could exploit.

Published

2010-09-23T19:00:14.327

Last Modified

2025-04-11T00:51:21.963

Status

Deferred

Source

[email protected]

Severity

CVSSv2: 7.6 (HIGH)

CVSSv2 Vector

AV:A/AC:M/Au:N/C:C/I:P/A:C

Access Vector: ADJACENT_NETWORK
Access Complexity: MEDIUM
Authentication: NONE
Confidentiality Impact: COMPLETE
Integrity Impact: PARTIAL
Availability Impact: COMPLETE

Exploitability Score

5.5

Impact Score

9.5

Weaknesses

Type: Primary
CWE-16

Affected Vendors & Products

Type	Vendor	Product	Version/Range	Vulnerable?
Application	alcatel-lucent	ccagent	≤ 8.0	Yes
Application	alcatel-lucent	ccagent	7.1	Yes
Application	alcatel-lucent	omnitouch_contact_center	-	Yes

References

http://secunia.com/advisories/41509 Vendor Advisory ([email protected])
http://www.alcatel-lucent.com/wps/DocumentStreamerServlet?LMSG_CABINET=Corporate&LMSG_CONTENT_FILE=Support/Security/2010001.pdf Vendor Advisory ([email protected])
http://www.nruns.com/_downloads/nruns-SA-2010-001.pdf ([email protected])
http://www.securityfocus.com/archive/1/513869 ([email protected])
http://www.securityfocus.com/bid/43340 ([email protected])
http://www.vupen.com/english/advisories/2010/2459 Vendor Advisory ([email protected])
https://exchange.xforce.ibmcloud.com/vulnerabilities/61921 ([email protected])
http://secunia.com/advisories/41509 Vendor Advisory (af854a3a-2127-422b-91ae-364da2661108)
http://www.alcatel-lucent.com/wps/DocumentStreamerServlet?LMSG_CABINET=Corporate&LMSG_CONTENT_FILE=Support/Security/2010001.pdf Vendor Advisory (af854a3a-2127-422b-91ae-364da2661108)
http://www.nruns.com/_downloads/nruns-SA-2010-001.pdf (af854a3a-2127-422b-91ae-364da2661108)
http://www.securityfocus.com/archive/1/513869 (af854a3a-2127-422b-91ae-364da2661108)
http://www.securityfocus.com/bid/43340 (af854a3a-2127-422b-91ae-364da2661108)
http://www.vupen.com/english/advisories/2010/2459 Vendor Advisory (af854a3a-2127-422b-91ae-364da2661108)
https://exchange.xforce.ibmcloud.com/vulnerabilities/61921 (af854a3a-2127-422b-91ae-364da2661108)

How SecUtils Interprets This CVE

SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For alcatel-lucent's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.