Vulnerability Monitor

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CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Published

2021-08-09T19:15:07.260

Last Modified

2024-11-21T01:56:07.813

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 8.8 (HIGH)

CVSSv2 Vector

AV:N/AC:L/Au:S/C:P/I:P/A:P

  • Access Vector: NETWORK
  • Access Complexity: LOW
  • Authentication: SINGLE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: PARTIAL
  • Availability Impact: PARTIAL
Exploitability Score

8.0

Impact Score

6.4

Weaknesses
  • Type: Primary
    CWE-89
Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs ≤ 3.0.21 Yes
Application otrs otrs ≤ 3.1.17 Yes
Application otrs otrs ≤ 3.2.8 Yes
Application otrs otrs_itsm ≤ 3.0.8 Yes
Application otrs otrs_itsm ≤ 3.1.9 Yes
Application otrs otrs_itsm ≤ 3.2.6 Yes
References