Vulnerability Monitor

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CVE-2014-1694

Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

Published

2014-02-04T21:55:05.640

Last Modified

2025-04-11T00:51:21.963

Status

Deferred

Source

[email protected]

Severity

CVSSv2: 6.8 (MEDIUM)

CVSSv2 Vector

AV:N/AC:M/Au:N/C:P/I:P/A:P

  • Access Vector: NETWORK
  • Access Complexity: MEDIUM
  • Authentication: NONE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: PARTIAL
  • Availability Impact: PARTIAL
Exploitability Score

8.6

Impact Score

6.4

Weaknesses
  • Type: Primary
    CWE-352
Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs 3.2.0 Yes
Application otrs otrs 3.2.0 Yes
Application otrs otrs 3.2.0 Yes
Application otrs otrs 3.2.0 Yes
Application otrs otrs 3.2.0 Yes
Application otrs otrs 3.2.0 Yes
Application otrs otrs 3.2.0 Yes
Application otrs otrs 3.2.1 Yes
Application otrs otrs 3.2.2 Yes
Application otrs otrs 3.2.3 Yes
Application otrs otrs 3.2.4 Yes
Application otrs otrs 3.2.5 Yes
Application otrs otrs 3.2.6 Yes
Application otrs otrs 3.2.7 Yes
Application otrs otrs 3.2.8 Yes
Application otrs otrs 3.2.9 Yes
Application otrs otrs 3.2.10 Yes
Application otrs otrs 3.1.0 Yes
Application otrs otrs 3.1.1 Yes
Application otrs otrs 3.1.2 Yes
Application otrs otrs 3.1.3 Yes
Application otrs otrs 3.1.4 Yes
Application otrs otrs 3.1.5 Yes
Application otrs otrs 3.1.6 Yes
Application otrs otrs 3.1.7 Yes
Application otrs otrs 3.1.8 Yes
Application otrs otrs 3.1.9 Yes
Application otrs otrs 3.1.10 Yes
Application otrs otrs 3.1.11 Yes
Application otrs otrs 3.1.13 Yes
Application otrs otrs 3.1.14 Yes
Application otrs otrs 3.1.15 Yes
Application otrs otrs 3.1.16 Yes
Application otrs otrs 3.1.17 Yes
Application otrs otrs 3.1.18 Yes
Application otrs otrs 3.3.0 Yes
Application otrs otrs 3.3.0 Yes
Application otrs otrs 3.3.0 Yes
Application otrs otrs 3.3.0 Yes
Application otrs otrs 3.3.0 Yes
Application otrs otrs 3.3.0 Yes
Application otrs otrs 3.3.0 Yes
Application otrs otrs 3.3.1 Yes
Application otrs otrs 3.3.2 Yes
Application otrs otrs 3.3.3 Yes
References