Vulnerability Monitor

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CVE-2015-2993

SysAid Help Desk before 15.2 does not properly restrict access to certain functionality, which allows remote attackers to (1) create administrator accounts via a crafted request to /createnewaccount or (2) write to arbitrary files via the fileName parameter to /userentry.

Security Impact Summary

CVE-2015-2993 is a security vulnerability that . Impacting 1 product from sysaid organizations running these solutions should prioritize assessment and patching.

Historical Context

First disclosed in 2015, this vulnerability was reported during a period defined by widespread IoT adoption challenges, mobile security concerns, and the emergence of advanced persistent threat (APT) techniques. Contemporary mitigation strategies focused on secure development practices and third-party component vetting.

Published

2015-06-08T14:59:01.320

Last Modified

2026-06-17T00:25:06.740

Status

Modified

Source

[email protected]

Severity

CVSSv2: 7.5 (HIGH)

CVSSv2 Vector

AV:N/AC:L/Au:N/C:P/I:P/A:P

Access Vector: NETWORK
Access Complexity: LOW
Authentication: NONE
Confidentiality Impact: PARTIAL
Integrity Impact: PARTIAL
Availability Impact: PARTIAL

Exploitability Score

10.0

Impact Score

6.4

Weaknesses

Type: Primary
CWE-264

Affected Vendors & Products

Type	Vendor	Product	Version/Range	Vulnerable?
Application	sysaid	sysaid	≤ 15.1	Yes

References

http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html Exploit ([email protected])
http://seclists.org/fulldisclosure/2015/Jun/8 Exploit ([email protected])
http://www.securityfocus.com/archive/1/535679/100/0/threaded ([email protected])
http://www.securityfocus.com/bid/75038 ([email protected])
https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk Vendor Advisory ([email protected])
http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html Exploit (af854a3a-2127-422b-91ae-364da2661108)
http://seclists.org/fulldisclosure/2015/Jun/8 Exploit (af854a3a-2127-422b-91ae-364da2661108)
http://www.securityfocus.com/archive/1/535679/100/0/threaded (af854a3a-2127-422b-91ae-364da2661108)
http://www.securityfocus.com/bid/75038 (af854a3a-2127-422b-91ae-364da2661108)
https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk Vendor Advisory (af854a3a-2127-422b-91ae-364da2661108)

How SecUtils Interprets This CVE

SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For sysaid's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.