Vulnerability Monitor

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CVE-2015-2999

Multiple SQL injection vulnerabilities in SysAid Help Desk before 15.2 allow remote administrators to execute arbitrary SQL commands via the (1) groupFilter parameter in an AssetDetails report to /genericreport, customSQL parameter in a (2) TopAdministratorsByAverageTimer report or an (3) ActiveRequests report to /genericreport, (4) dir parameter to HelpDesk.jsp, or (5) grantSQL parameter to RFCGantt.jsp.

Security Impact Summary

CVE-2015-2999 is a security vulnerability that . Impacting 1 product from sysaid organizations running these solutions should prioritize assessment and patching.

Historical Context

First disclosed in 2015, this vulnerability was reported during a period defined by widespread IoT adoption challenges, mobile security concerns, and the emergence of advanced persistent threat (APT) techniques. Contemporary mitigation strategies focused on secure development practices and third-party component vetting.

Published

2015-06-08T14:59:07.540

Last Modified

2026-06-17T00:25:07.527

Status

Modified

Source

[email protected]

Severity

CVSSv2: 6.5 (MEDIUM)

CVSSv2 Vector

AV:N/AC:L/Au:S/C:P/I:P/A:P

Access Vector: NETWORK
Access Complexity: LOW
Authentication: SINGLE
Confidentiality Impact: PARTIAL
Integrity Impact: PARTIAL
Availability Impact: PARTIAL

Exploitability Score

8.0

Impact Score

6.4

Weaknesses

Type: Primary
CWE-89

Affected Vendors & Products

Type	Vendor	Product	Version/Range	Vulnerable?
Application	sysaid	sysaid	≤ 15.1	Yes

References

http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html Exploit ([email protected])
http://seclists.org/fulldisclosure/2015/Jun/8 Exploit ([email protected])
http://www.securityfocus.com/archive/1/535679/100/0/threaded ([email protected])
http://www.securityfocus.com/bid/75038 ([email protected])
https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk Vendor Advisory ([email protected])
http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html Exploit (af854a3a-2127-422b-91ae-364da2661108)
http://seclists.org/fulldisclosure/2015/Jun/8 Exploit (af854a3a-2127-422b-91ae-364da2661108)
http://www.securityfocus.com/archive/1/535679/100/0/threaded (af854a3a-2127-422b-91ae-364da2661108)
http://www.securityfocus.com/bid/75038 (af854a3a-2127-422b-91ae-364da2661108)
https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk Vendor Advisory (af854a3a-2127-422b-91ae-364da2661108)

How SecUtils Interprets This CVE

SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For sysaid's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.