Vulnerability Monitor

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CVE-2016-4371


HPE Service Manager Software 9.30, 9.31, 9.32, 9.33, 9.34, 9.35, 9.40, and 9.41 allows remote authenticated users to obtain sensitive information, modify data, and conduct server-side request forgery (SSRF) attacks via unspecified vectors, related to the Server, Web Client, Windows Client, and Service Request components.


Security Impact Summary

This vulnerability carries a HIGH severity rating with a CVSS v3.1 score of 8.0, indicating it can be exploited remotely over the network with relatively low complexity though user interaction is required requiring only low-level privileges . The vulnerability impacts confidentiality (data exposure), integrity (unauthorized modifications), and availability (service disruption) for affected systems. Impacting 6 products from hp, from hp, from hp and 3 others, organizations running these solutions should prioritize assessment and patching.

Historical Context

First disclosed in 2016, this vulnerability was reported during a period defined by widespread IoT adoption challenges, mobile security concerns, and the emergence of advanced persistent threat (APT) techniques. Contemporary mitigation strategies focused on secure development practices and third-party component vetting.


Published

2016-06-19T01:59:07.247

Last Modified

2025-04-12T10:46:40.837

Status

Deferred

Source

[email protected]

Severity

CVSSv3.0: 8.0 (HIGH)

CVSSv2 Vector

AV:N/AC:M/Au:S/C:P/I:P/A:P

  • Access Vector: NETWORK
  • Access Complexity: MEDIUM
  • Authentication: SINGLE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: PARTIAL
  • Availability Impact: PARTIAL
Exploitability Score

6.8

Impact Score

6.4

Weaknesses
  • Type: Primary
    CWE-352

Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application hp service_manager 9.30 Yes
Application hp service_manager 9.31 Yes
Application hp service_manager 9.32 Yes
Application hp service_manager 9.33 Yes
Application hp service_manager 9.34 Yes
Application hp service_manager 9.35 Yes
Application hp service_manager 9.40 Yes
Application hp service_manager 9.41 Yes
Application hp service_manager_mobility 9.30 Yes
Application hp service_manager_mobility 9.31 Yes
Application hp service_manager_mobility 9.32 Yes
Application hp service_manager_mobility 9.33 Yes
Application hp service_manager_mobility 9.34 Yes
Application hp service_manager_mobility 9.35 Yes
Application hp service_manager_mobility 9.40 Yes
Application hp service_manager_mobility 9.41 Yes
Application hp service_manager_server 9.30 Yes
Application hp service_manager_server 9.31 Yes
Application hp service_manager_server 9.32 Yes
Application hp service_manager_server 9.33 Yes
Application hp service_manager_server 9.34 Yes
Application hp service_manager_server 9.35 Yes
Application hp service_manager_server 9.40 Yes
Application hp service_manager_server 9.41 Yes
Application hp service_manager_service_request_catalog 9.30 Yes
Application hp service_manager_service_request_catalog 9.31 Yes
Application hp service_manager_service_request_catalog 9.32 Yes
Application hp service_manager_service_request_catalog 9.33 Yes
Application hp service_manager_service_request_catalog 9.34 Yes
Application hp service_manager_service_request_catalog 9.35 Yes
Application hp service_manager_service_request_catalog 9.40 Yes
Application hp service_manager_service_request_catalog 9.41 Yes
Application hp service_manager_web_client 9.30 Yes
Application hp service_manager_web_client 9.31 Yes
Application hp service_manager_web_client 9.32 Yes
Application hp service_manager_web_client 9.33 Yes
Application hp service_manager_web_client 9.34 Yes
Application hp service_manager_web_client 9.35 Yes
Application hp service_manager_web_client 9.40 Yes
Application hp service_manager_web_client 9.41 Yes
Application hp service_manager_windows_client 9.30 Yes
Application hp service_manager_windows_client 9.31 Yes
Application hp service_manager_windows_client 9.32 Yes
Application hp service_manager_windows_client 9.33 Yes
Application hp service_manager_windows_client 9.34 Yes
Application hp service_manager_windows_client 9.35 Yes
Application hp service_manager_windows_client 9.40 Yes
Application hp service_manager_windows_client 9.41 Yes

References

How SecUtils Interprets This CVE

SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For hp's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.