Vulnerability Monitor

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CVE-2017-17476

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

Published

2017-12-20T17:29:00.357

Last Modified

2025-04-20T01:37:25.860

Status

Deferred

Source

[email protected]

Severity

CVSSv3.0: 8.8 (HIGH)

CVSSv2 Vector

AV:N/AC:M/Au:N/C:P/I:P/A:P

Access Vector: NETWORK
Access Complexity: MEDIUM
Authentication: NONE
Confidentiality Impact: PARTIAL
Integrity Impact: PARTIAL
Availability Impact: PARTIAL

Exploitability Score

8.6

Impact Score

6.4

Weaknesses

Type: Primary
CWE-200

Affected Vendors & Products

Type	Vendor	Product	Version/Range	Vulnerable?
Application	otrs	otrs	< 4.0.28	Yes
Application	otrs	otrs	< 5.0.26	Yes
Application	otrs	otrs	< 6.0.3	Yes
Operating System	debian	debian_linux	7.0	Yes
Operating System	debian	debian_linux	8.0	Yes
Operating System	debian	debian_linux	9.0	Yes

References

https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb Patch, Third Party Advisory ([email protected])
https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc Patch, Third Party Advisory ([email protected])
https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953 Patch, Third Party Advisory ([email protected])
https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html Mailing List, Third Party Advisory ([email protected])
https://www.debian.org/security/2017/dsa-4069 Third Party Advisory ([email protected])
https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/ Patch, Vendor Advisory ([email protected])
https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb Patch, Third Party Advisory (af854a3a-2127-422b-91ae-364da2661108)
https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc Patch, Third Party Advisory (af854a3a-2127-422b-91ae-364da2661108)
https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953 Patch, Third Party Advisory (af854a3a-2127-422b-91ae-364da2661108)
https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html Mailing List, Third Party Advisory (af854a3a-2127-422b-91ae-364da2661108)
https://www.debian.org/security/2017/dsa-4069 Third Party Advisory (af854a3a-2127-422b-91ae-364da2661108)
https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/ Patch, Vendor Advisory (af854a3a-2127-422b-91ae-364da2661108)