A vulnerability in the Interactive Voice Response (IVR) management connection interface for Cisco Unified Customer Voice Portal (CVP) could allow an unauthenticated, remote attacker to cause the IVR connection to disconnect, creating a system-wide denial of service (DoS) condition. The vulnerability is due to improper handling of a TCP connection request when the IVR connection is already established. An attacker could exploit this vulnerability by initiating a crafted connection to the IP address of the targeted CVP device. An exploit could allow the attacker to disconnect the IVR to CVP connection, creating a DoS condition that prevents the CVP from accepting new, incoming calls while the IVR automatically attempts to re-establish the connection to the CVP. This vulnerability affects Cisco Unified Customer Voice Portal (CVP) Software Release 11.5(1). Cisco Bug IDs: CSCve70560.
This vulnerability carries a HIGH severity rating with a CVSS v3.1 score of 8.6, indicating it can be exploited remotely over the network with relatively low complexity without requiring user interaction and does not require pre-existing privileges . The vulnerability impacts and availability (service disruption) for affected systems. Impacting 1 product from cisco organizations running these solutions should prioritize assessment and patching.
First disclosed in 2018, this vulnerability was reported during a period defined by widespread IoT adoption challenges, mobile security concerns, and the emergence of advanced persistent threat (APT) techniques. Contemporary mitigation strategies focused on secure development practices and third-party component vetting.
2018-02-22T00:29:00.377
2024-11-21T03:37:35.830
Modified
CVSSv3.1: 8.6 (HIGH)
AV:N/AC:L/Au:N/C:N/I:N/A:P
10.0
2.9
| Type | Vendor | Product | Version/Range | Vulnerable? |
|---|---|---|---|---|
| Application | cisco | unified_customer_voice_portal | 11.5\(1\) | Yes |
| Application | cisco | unified_customer_voice_portal | 11.6 | Yes |
SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For cisco's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.