Vulnerability Monitor

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CVE-2018-16587

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Published

2018-09-28T00:29:02.053

Last Modified

2024-11-21T03:53:00.003

Status

Modified

Source

[email protected]

Severity

CVSSv3.0: 6.5 (MEDIUM)

CVSSv2 Vector

AV:N/AC:M/Au:N/C:N/I:P/A:P

  • Access Vector: NETWORK
  • Access Complexity: MEDIUM
  • Authentication: NONE
  • Confidentiality Impact: NONE
  • Integrity Impact: PARTIAL
  • Availability Impact: PARTIAL
Exploitability Score

8.6

Impact Score

4.9

Weaknesses
  • Type: Primary
    CWE-20
Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs open_ticket_request_system < 4.0.32 Yes
Application otrs open_ticket_request_system < 5.0.30 Yes
Application otrs open_ticket_request_system < 6.0.11 Yes
Operating System debian debian_linux 8.0 Yes
Operating System debian debian_linux 9.0 Yes
References