Vulnerability Monitor

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CVE-2019-1010018

Zammad GmbH Zammad 2.3.0 and earlier is affected by: Cross Site Scripting (XSS) - CWE-80. The impact is: Execute java script code on users browser. The component is: web app. The attack vector is: the victim must open a ticket. The fixed version is: 2.3.1, 2.2.2 and 2.1.3.

Security Impact Summary

This vulnerability carries a MEDIUM severity rating with a CVSS v3.1 score of 6.1, indicating it can be exploited remotely over the network with relatively low complexity though user interaction is required and does not require pre-existing privileges . The vulnerability impacts limited data confidentiality, limited integrity, for affected systems. Impacting 1 product from zammad organizations running these solutions should prioritize assessment and patching.

Historical Context

First disclosed in 2019, this vulnerability was reported during a period defined by widespread IoT adoption challenges, mobile security concerns, and the emergence of advanced persistent threat (APT) techniques. Contemporary mitigation strategies focused on secure development practices and third-party component vetting.

Published

2019-07-16T13:15:10.893

Last Modified

2024-11-21T04:17:55.383

Status

Modified

Source

[email protected]

Severity

CVSSv3.0: 6.1 (MEDIUM)

CVSSv2 Vector

AV:N/AC:M/Au:N/C:N/I:P/A:N

Access Vector: NETWORK
Access Complexity: MEDIUM
Authentication: NONE
Confidentiality Impact: NONE
Integrity Impact: PARTIAL
Availability Impact: NONE

Exploitability Score

8.6

Impact Score

2.9

Weaknesses

Type: Secondary
CWE-80
Type: Primary
CWE-79

Affected Vendors & Products

Type	Vendor	Product	Version/Range	Vulnerable?
Application	zammad	zammad	≤ 2.1.2	Yes
Application	zammad	zammad	≤ 2.2.1	Yes
Application	zammad	zammad	2.3.0	Yes

References

https://github.com/zammad/zammad/compare/5c983f6...1a9af7d Patch, Third Party Advisory ([email protected])
https://github.com/zammad/zammad/compare/ea50d0c...238784d Patch, Third Party Advisory ([email protected])
https://github.com/zammad/zammad/issues/1869 Third Party Advisory ([email protected])
https://github.com/zammad/zammad/compare/5c983f6...1a9af7d Patch, Third Party Advisory (af854a3a-2127-422b-91ae-364da2661108)
https://github.com/zammad/zammad/compare/ea50d0c...238784d Patch, Third Party Advisory (af854a3a-2127-422b-91ae-364da2661108)
https://github.com/zammad/zammad/issues/1869 Third Party Advisory (af854a3a-2127-422b-91ae-364da2661108)

How SecUtils Interprets This CVE

SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For zammad's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.