Vulnerability Monitor

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CVE-2019-12248


An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.


Published

2019-06-17T18:15:10.860

Last Modified

2024-11-21T04:22:28.797

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 4.3 (MEDIUM)

CVSSv2 Vector

AV:N/AC:M/Au:N/C:N/I:P/A:N

  • Access Vector: NETWORK
  • Access Complexity: MEDIUM
  • Authentication: NONE
  • Confidentiality Impact: NONE
  • Integrity Impact: PARTIAL
  • Availability Impact: NONE
Exploitability Score

8.6

Impact Score

2.9

Weaknesses
  • Type: Primary
    NVD-CWE-noinfo

Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs ≤ 5.0.36 Yes
Application otrs otrs ≤ 6.0.19 Yes
Application otrs otrs ≤ 7.0.7 Yes
Operating System debian debian_linux 8.0 Yes

References