Vulnerability Monitor

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CVE-2019-12746

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

Published

2019-08-21T14:15:10.460

Last Modified

2024-11-21T04:23:29.167

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 6.5 (MEDIUM)

CVSSv2 Vector

AV:N/AC:M/Au:N/C:P/I:N/A:N

  • Access Vector: NETWORK
  • Access Complexity: MEDIUM
  • Authentication: NONE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: NONE
  • Availability Impact: NONE
Exploitability Score

8.6

Impact Score

2.9

Weaknesses
  • Type: Primary
    CWE-200
Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs ≤ 5.0.36 Yes
Application otrs otrs ≤ 6.0.19 Yes
Operating System debian debian_linux 8.0 Yes
References