Vulnerability Monitor

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CVE-2019-13457

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Published

2020-03-10T18:15:11.733

Last Modified

2024-11-21T04:24:56.660

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 4.3 (MEDIUM)

CVSSv2 Vector

AV:N/AC:L/Au:S/C:P/I:N/A:N

  • Access Vector: NETWORK
  • Access Complexity: LOW
  • Authentication: SINGLE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: NONE
  • Availability Impact: NONE
Exploitability Score

8.0

Impact Score

2.9

Weaknesses
  • Type: Primary
    CWE-200
Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs ≤ 7.0.8 Yes
References