Vulnerability Monitor

The vendors, products, and vulnerabilities you care about

CVE-2019-18179

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.

Published

2020-01-06T20:15:12.243

Last Modified

2024-11-21T04:32:46.540

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 4.3 (MEDIUM)

CVSSv2 Vector

AV:N/AC:L/Au:S/C:P/I:N/A:N

  • Access Vector: NETWORK
  • Access Complexity: LOW
  • Authentication: SINGLE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: NONE
  • Availability Impact: NONE
Exploitability Score

8.0

Impact Score

2.9

Weaknesses
  • Type: Primary
    NVD-CWE-noinfo
Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs ≤ 5.0.38 Yes
Application otrs otrs ≤ 6.0.23 Yes
Application otrs otrs ≤ 7.0.12 Yes
Operating System debian debian_linux 8.0 Yes
Application opensuse backports_sle 15.0 Yes
Application opensuse backports_sle 15.0 Yes
Application opensuse backports_sle 15.0 Yes
Operating System opensuse leap 15.1 Yes
Operating System opensuse leap 15.2 Yes
References