Vulnerability Monitor

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CVE-2019-8394

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

Security Impact Summary

This vulnerability carries a MEDIUM severity rating with a CVSS v3.1 score of 6.5, indicating it can be exploited remotely over the network with relatively low complexity without requiring user interaction requiring only low-level privileges . The vulnerability impacts integrity (unauthorized modifications), for affected systems. Impacting 1 product from zohocorp organizations running these solutions should prioritize assessment and patching.

Historical Context

First disclosed in 2019, this vulnerability was reported during a period defined by widespread IoT adoption challenges, mobile security concerns, and the emergence of advanced persistent threat (APT) techniques. Contemporary mitigation strategies focused on secure development practices and third-party component vetting.

Published

2019-02-17T04:29:00.330

Last Modified

2025-11-07T19:36:40.770

Status

Analyzed

Source

[email protected]

Severity

CVSSv3.1: 6.5 (MEDIUM)

CVSSv2 Vector

AV:N/AC:L/Au:S/C:N/I:P/A:N

Access Vector: NETWORK
Access Complexity: LOW
Authentication: SINGLE
Confidentiality Impact: NONE
Integrity Impact: PARTIAL
Availability Impact: NONE

Exploitability Score

8.0

Impact Score

2.9

Weaknesses

Type: Primary
CWE-434
Type: Secondary
CWE-434

Affected Vendors & Products

Type	Vendor	Product	Version/Range	Vulnerable?
Application	zohocorp	manageengine_servicedesk_plus	< 10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes
Application	zohocorp	manageengine_servicedesk_plus	10.0.0	Yes

References

http://www.securityfocus.com/bid/107129 Third Party Advisory, VDB Entry ([email protected])
https://www.exploit-db.com/exploits/46413/ Exploit, Third Party Advisory, VDB Entry ([email protected])
https://www.manageengine.com/products/service-desk/readme.html Release Notes, Vendor Advisory ([email protected])
http://www.securityfocus.com/bid/107129 Third Party Advisory, VDB Entry (af854a3a-2127-422b-91ae-364da2661108)
https://www.exploit-db.com/exploits/46413/ Exploit, Third Party Advisory, VDB Entry (af854a3a-2127-422b-91ae-364da2661108)
https://www.manageengine.com/products/service-desk/readme.html Release Notes, Vendor Advisory (af854a3a-2127-422b-91ae-364da2661108)
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2019-8394 US Government Resource (134c704f-9b21-4f2e-91b3-4a467353bcc0)

How SecUtils Interprets This CVE

SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For zohocorp's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.