Vulnerability Monitor

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CVE-2019-9753

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

Published

2019-06-03T19:29:03.877

Last Modified

2024-11-21T04:52:14.533

Status

Modified

Source

[email protected]

Severity

CVSSv3.0: 3.5 (LOW)

CVSSv2 Vector

AV:N/AC:L/Au:S/C:P/I:N/A:N

  • Access Vector: NETWORK
  • Access Complexity: LOW
  • Authentication: SINGLE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: NONE
  • Availability Impact: NONE
Exploitability Score

8.0

Impact Score

2.9

Weaknesses
  • Type: Primary
    CWE-200
Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs < 7.0.5 Yes
References