Vulnerability Monitor

The vendors, products, and vulnerabilities you care about

CVE-2020-1767

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Published

2020-01-10T15:15:12.160

Last Modified

2024-11-21T05:11:20.727

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 3.5 (LOW)

CVSSv2 Vector

AV:N/AC:M/Au:S/C:N/I:P/A:N

  • Access Vector: NETWORK
  • Access Complexity: MEDIUM
  • Authentication: SINGLE
  • Confidentiality Impact: NONE
  • Integrity Impact: PARTIAL
  • Availability Impact: NONE
Exploitability Score

6.8

Impact Score

2.9

Weaknesses
  • Type: Primary
    NVD-CWE-Other
Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs ≤ 6.0.24 Yes
Application otrs otrs ≤ 7.0.13 Yes
Operating System debian debian_linux 8.0 Yes
References