Vulnerability Monitor

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CVE-2020-1778


When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.


Published

2020-11-23T16:15:13.120

Last Modified

2024-11-21T05:11:22.307

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 4.1 (MEDIUM)

CVSSv2 Vector

AV:N/AC:L/Au:S/C:P/I:N/A:N

  • Access Vector: NETWORK
  • Access Complexity: LOW
  • Authentication: SINGLE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: NONE
  • Availability Impact: NONE
Exploitability Score

8.0

Impact Score

2.9

Weaknesses
  • Type: Secondary
    CWE-287
  • Type: Primary
    CWE-287

Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs ≤ 8.0.9 Yes

References