Vulnerability Monitor

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CVE-2020-2500

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Published

2020-07-01T16:15:13.073

Last Modified

2024-11-21T05:25:21.487

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 9.8 (CRITICAL)

CVSSv2 Vector

AV:N/AC:L/Au:N/C:P/I:P/A:N

  • Access Vector: NETWORK
  • Access Complexity: LOW
  • Authentication: NONE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: PARTIAL
  • Availability Impact: NONE
Exploitability Score

10.0

Impact Score

4.9

Weaknesses
  • Type: Secondary
    CWE-284
    CWE-321
    CWE-798
  • Type: Primary
    CWE-798
Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application qnap helpdesk < 3.0.1 Yes
References