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CVE-2021-21324


GLPI is an open-source asset and IT management software package that provides ITIL Service Desk features, licenses tracking and software auditing. In GLPI before version 9.5.4 there is an Insecure Direct Object Reference (IDOR) on "Solutions". This vulnerability gives an unauthorized user the ability to enumerate GLPI items names (including users logins) using the knowbase search form (requires authentication). To Reproduce: Perform a valid authentication at your GLPI instance, Browse the ticket list and select any open ticket, click on Solution form, then Search a solution form that will redirect you to the endpoint /"glpi/front/knowbaseitem.php?item_itemtype=Ticket&item_items_id=18&forcetab=Knowbase$1", and the item_itemtype=Ticket parameter present in the previous URL will point to the PHP alias of glpi_tickets table, so just replace it with "Users" to point to glpi_users table instead; in the same way, item_items_id=18 will point to the related column id, so changing it too you should be able to enumerate all the content which has an alias. Since such id(s) are obviously incremental, a malicious party could exploit the vulnerability simply by guessing-based attempts.


Security Impact Summary

This vulnerability carries a MEDIUM severity rating with a CVSS v3.1 score of 6.8, indicating it can be exploited remotely over the network with relatively low complexity though user interaction is required requiring only low-level privileges . The vulnerability impacts confidentiality (data exposure), for affected systems. Impacting 1 product from glpi-project organizations running these solutions should prioritize assessment and patching.

Historical Context

Reported in 2021, this vulnerability emerged during an era marked by increased sophistication in supply chain attacks, cloud infrastructure vulnerabilities, and software-as-a-service (SaaS) security challenges. Security practices during this period emphasized zero-trust architectures, container security, and API protection.


Published

2021-03-08T17:15:12.757

Last Modified

2024-11-21T05:48:01.410

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 6.8 (MEDIUM)

CVSSv2 Vector

AV:N/AC:L/Au:S/C:P/I:N/A:N

  • Access Vector: NETWORK
  • Access Complexity: LOW
  • Authentication: SINGLE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: NONE
  • Availability Impact: NONE
Exploitability Score

8.0

Impact Score

2.9

Weaknesses
  • Type: Secondary
    CWE-639

Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application glpi-project glpi < 9.5.4 Yes

References

How SecUtils Interprets This CVE

SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For glpi-project's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.