Vulnerability Monitor

The vendors, products, and vulnerabilities you care about

CVE-2021-21435

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Published

2021-02-08T11:15:14.177

Last Modified

2024-11-21T05:48:21.397

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 5.7 (MEDIUM)

CVSSv2 Vector

AV:N/AC:M/Au:N/C:P/I:N/A:N

  • Access Vector: NETWORK
  • Access Complexity: MEDIUM
  • Authentication: NONE
  • Confidentiality Impact: PARTIAL
  • Integrity Impact: NONE
  • Availability Impact: NONE
Exploitability Score

8.6

Impact Score

2.9

Weaknesses
  • Type: Secondary
    CWE-200
  • Type: Primary
    CWE-200
Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs ≤ 6.0.30 Yes
Application otrs otrs ≤ 7.0.23 Yes
Application otrs otrs ≤ 8.0.10 Yes
References