A Server-Side Request Forgery (SSRF) vulnerability was discovered in chatwoot/chatwoot, affecting all versions prior to 2.5.0. The vulnerability allows an attacker to upload an SVG file containing a malicious SSRF payload. When the SVG file is used as an avatar and opened in a new tab, it can trigger the SSRF, potentially leading to host redirection.
This vulnerability carries a HIGH severity rating with a CVSS v3.1 score of 8.8, indicating it can be exploited remotely over the network with relatively low complexity though user interaction is required and does not require pre-existing privileges . The vulnerability impacts confidentiality (data exposure), integrity (unauthorized modifications), and availability (service disruption) for affected systems. Impacting 1 product from chatwoot organizations running these solutions should prioritize assessment and patching.
Reported in 2024, this vulnerability emerged during an era marked by increased sophistication in supply chain attacks, cloud infrastructure vulnerabilities, and software-as-a-service (SaaS) security challenges. Security practices during this period emphasized zero-trust architectures, container security, and API protection.
2024-11-15T11:15:05.547
2024-11-19T17:10:48.657
Analyzed
CVSSv3.1: 8.8 (HIGH)
SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For chatwoot's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.