A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.
This vulnerability carries a CRITICAL severity rating with a CVSS v3.1 score of 9.6, indicating it can be exploited remotely over the network with relatively low complexity without requiring user interaction requiring only low-level privileges . The vulnerability impacts confidentiality (data exposure), integrity (unauthorized modifications), for affected systems. Impacting 2 products from cisco, from cisco organizations running these solutions should prioritize assessment and patching.
Reported in 2022, this vulnerability emerged during an era marked by increased sophistication in supply chain attacks, cloud infrastructure vulnerabilities, and software-as-a-service (SaaS) security challenges. Security practices during this period emphasized zero-trust architectures, container security, and API protection.
2022-01-14T05:15:11.003
2024-11-21T06:43:15.440
Modified
CVSSv3.1: 9.6 (CRITICAL)
AV:N/AC:L/Au:S/C:C/I:C/A:N
8.0
9.2
| Type | Vendor | Product | Version/Range | Vulnerable? |
|---|---|---|---|---|
| Application | cisco | unified_contact_center_express | 12.0.1 | Yes |
| Application | cisco | unified_contact_center_express | 12.5.1 | Yes |
| Application | cisco | unified_contact_center_management_portal | ≤ 11.6.1 | Yes |
SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For cisco's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.