Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.
This vulnerability carries a MEDIUM severity rating with a CVSS v3.1 score of 4.9, indicating it can be exploited remotely over the network with relatively low complexity without requiring user interaction . The vulnerability impacts confidentiality (data exposure), for affected systems. Impacting 4 products from zohocorp, from zohocorp, from zohocorp and 1 other, organizations running these solutions should prioritize assessment and patching.
Reported in 2022, this vulnerability emerged during an era marked by increased sophistication in supply chain attacks, cloud infrastructure vulnerabilities, and software-as-a-service (SaaS) security challenges. Security practices during this period emphasized zero-trust architectures, container security, and API protection.
2022-11-23T18:15:12.307
2025-04-28T20:15:20.057
Modified
CVSSv3.1: 4.9 (MEDIUM)
SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For zohocorp's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.