Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.
This vulnerability carries a MEDIUM severity rating with a CVSS v3.1 score of 5.4, indicating it can be exploited remotely over the network with relatively low complexity without requiring user interaction requiring only low-level privileges . The vulnerability impacts limited data confidentiality, limited integrity, for affected systems. Impacting 3 products from zohocorp, from zohocorp, from zohocorp organizations running these solutions should prioritize assessment and patching.
Reported in 2023, this vulnerability emerged during an era marked by increased sophistication in supply chain attacks, cloud infrastructure vulnerabilities, and software-as-a-service (SaaS) security challenges. Security practices during this period emphasized zero-trust architectures, container security, and API protection.
2023-07-07T13:15:09.273
2024-11-21T08:06:45.420
Modified
CVSSv3.1: 5.4 (MEDIUM)
| Type | Vendor | Product | Version/Range | Vulnerable? |
|---|---|---|---|---|
| Application | zohocorp | manageengine_servicedesk_plus | < 14.2 | Yes |
| Application | zohocorp | manageengine_servicedesk_plus | 14.2 | Yes |
| Application | zohocorp | manageengine_servicedesk_plus | 14.2 | Yes |
| Application | zohocorp | manageengine_servicedesk_plus_msp | < 14.2 | Yes |
| Application | zohocorp | manageengine_servicedesk_plus_msp | 14.2 | Yes |
| Application | zohocorp | manageengine_servicedesk_plus_msp | 14.2 | Yes |
| Application | zohocorp | manageengine_servicedesk_plus_msp | 14.2 | Yes |
| Application | zohocorp | manageengine_supportcenter_plus | < 14.2 | Yes |
| Application | zohocorp | manageengine_supportcenter_plus | 14.2 | Yes |
| Application | zohocorp | manageengine_supportcenter_plus | 14.2 | Yes |
SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For zohocorp's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.