Vulnerability Monitor

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CVE-2024-23790


Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.


Security Impact Summary

This vulnerability carries a LOW severity rating with a CVSS v3.1 score of 3.5, indicating it can be exploited remotely over the network with relatively low complexity though user interaction is required requiring only low-level privileges . The vulnerability impacts limited data confidentiality, for affected systems. Impacting 1 product from otrs organizations running these solutions should prioritize assessment and patching.

Historical Context

Reported in 2024, this vulnerability emerged during an era marked by increased sophistication in supply chain attacks, cloud infrastructure vulnerabilities, and software-as-a-service (SaaS) security challenges. Security practices during this period emphasized zero-trust architectures, container security, and API protection.


Published

2024-01-29T10:15:08.263

Last Modified

2024-11-21T08:58:25.423

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 3.5 (LOW)

Weaknesses
  • Type: Secondary
    CWE-20
  • Type: Primary
    CWE-354

Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs < 7.0.49 Yes
Application otrs otrs < 2024.1.1 Yes

References

How SecUtils Interprets This CVE

SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For otrs's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.