Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
2024-07-15T08:15:02.743
2024-11-21T09:49:50.857
Modified
CVSSv3.1: 5.7 (MEDIUM)