Vulnerability Monitor

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CVE-2025-24387


A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.   This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.x


Security Impact Summary

This vulnerability carries a MEDIUM severity rating with a CVSS v3.1 score of 4.8, indicating it can be exploited remotely over the network but requires specific conditions to be met though user interaction is required requiring only low-level privileges . The vulnerability impacts confidentiality (data exposure), for affected systems. Impacting 1 product from otrs organizations running these solutions should prioritize assessment and patching.

Historical Context

Reported in 2025, this vulnerability emerged during an era marked by increased sophistication in supply chain attacks, cloud infrastructure vulnerabilities, and software-as-a-service (SaaS) security challenges. Security practices during this period emphasized zero-trust architectures, container security, and API protection.


Published

2025-03-10T10:15:14.360

Last Modified

2025-03-24T14:11:20.387

Status

Analyzed

Source

[email protected]

Severity

CVSSv3.1: 4.8 (MEDIUM)

Weaknesses
  • Type: Secondary
    CWE-1275
  • Type: Primary
    CWE-352

Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application otrs otrs ≤ 2025.1.2 Yes

References

How SecUtils Interprets This CVE

SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For otrs's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.