A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
This vulnerability carries a LOW severity rating with a CVSS v3.1 score of 3.8, indicating it can be exploited remotely over the network with relatively low complexity without requiring user interaction . The vulnerability impacts limited integrity, and limited availability for affected systems.
Reported in 2025, this vulnerability emerged during an era marked by increased sophistication in supply chain attacks, cloud infrastructure vulnerabilities, and software-as-a-service (SaaS) security challenges. Security practices during this period emphasized zero-trust architectures, container security, and API protection.
2025-06-16T12:15:18.737
2026-04-15T00:35:42.020
Deferred
CVSSv3.1: 3.8 (LOW)
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