SourceCodester Customer Support System 1.0 contains an incorrect access control vulnerability in ajax.php. The AJAX dispatcher does not enforce authentication or authorization before invoking administrative methods in admin_class.php based on the action parameter. An unauthenticated remote attacker can perform sensitive operations such as creating customers and deleting users (including the admin account), as well as modifying or deleting other application records (tickets, departments, comments), resulting in unauthorized data modification.
This vulnerability carries a CRITICAL severity rating with a CVSS v3.1 score of 9.4, indicating it can be exploited remotely over the network with relatively low complexity without requiring user interaction and does not require pre-existing privileges . The vulnerability impacts limited data confidentiality, integrity (unauthorized modifications), and availability (service disruption) for affected systems. Impacting 1 product from oretnom23 organizations running these solutions should prioritize assessment and patching.
Reported in 2026, this vulnerability emerged during an era marked by increased sophistication in supply chain attacks, cloud infrastructure vulnerabilities, and software-as-a-service (SaaS) security challenges. Security practices during this period emphasized zero-trust architectures, container security, and API protection.
2026-02-18T17:21:35.700
2026-02-23T15:44:06.497
Analyzed
CVSSv3.1: 9.4 (CRITICAL)
| Type | Vendor | Product | Version/Range | Vulnerable? |
|---|---|---|---|---|
| Application | oretnom23 | customer_support_system | 1.0 | Yes |
SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For oretnom23's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.