Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.
This vulnerability carries a HIGH severity rating with a CVSS v3.1 score of 7.0, requiring local system access to exploit but requires specific conditions to be met without requiring user interaction requiring only low-level privileges . The vulnerability impacts confidentiality (data exposure), integrity (unauthorized modifications), and availability (service disruption) for affected systems. Impacting 2 products from dell, from microsoft organizations running these solutions should prioritize assessment and patching.
First disclosed in 2018, this vulnerability was reported during a period defined by widespread IoT adoption challenges, mobile security concerns, and the emergence of advanced persistent threat (APT) techniques. Contemporary mitigation strategies focused on secure development practices and third-party component vetting.
2018-02-12T21:29:00.230
2024-11-21T03:59:24.257
Modified
CVSSv3.0: 7.0 (HIGH)
AV:L/AC:M/Au:N/C:P/I:P/A:P
3.4
6.4
| Type | Vendor | Product | Version/Range | Vulnerable? |
|---|---|---|---|---|
| Application | dell | emc_supportassist_enterprise | 1.1 | Yes |
| Operating System | microsoft | windows | - | No |
SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For dell's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.