Vulnerability Monitor

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CVE-2021-20081


Incomplete List of Disallowed Inputs in ManageEngine ServiceDesk Plus before version 11205 allows a remote, authenticated attacker to execute arbitrary commands with SYSTEM privileges.


Security Impact Summary

This vulnerability carries a HIGH severity rating with a CVSS v3.1 score of 7.2, indicating it can be exploited remotely over the network with relatively low complexity without requiring user interaction . The vulnerability impacts confidentiality (data exposure), integrity (unauthorized modifications), and availability (service disruption) for affected systems. Impacting 2 products from zohocorp, from microsoft organizations running these solutions should prioritize assessment and patching.

Historical Context

Reported in 2021, this vulnerability emerged during an era marked by increased sophistication in supply chain attacks, cloud infrastructure vulnerabilities, and software-as-a-service (SaaS) security challenges. Security practices during this period emphasized zero-trust architectures, container security, and API protection.


Published

2021-06-10T12:15:07.910

Last Modified

2024-11-21T05:45:53.577

Status

Modified

Source

[email protected]

Severity

CVSSv3.1: 7.2 (HIGH)

CVSSv2 Vector

AV:N/AC:L/Au:S/C:C/I:C/A:C

  • Access Vector: NETWORK
  • Access Complexity: LOW
  • Authentication: SINGLE
  • Confidentiality Impact: COMPLETE
  • Integrity Impact: COMPLETE
  • Availability Impact: COMPLETE
Exploitability Score

8.0

Impact Score

10.0

Weaknesses
  • Type: Primary
    NVD-CWE-Other

Affected Vendors & Products
Type Vendor Product Version/Range Vulnerable?
Application zohocorp manageengine_servicedesk_plus < 11.2 Yes
Application zohocorp manageengine_servicedesk_plus 11.2 Yes
Application zohocorp manageengine_servicedesk_plus 11.2 Yes
Application zohocorp manageengine_servicedesk_plus 11.2 Yes
Application zohocorp manageengine_servicedesk_plus 11.2 Yes
Application zohocorp manageengine_servicedesk_plus 11.2 Yes
Operating System microsoft windows - No

References

How SecUtils Interprets This CVE

SecUtils normalizes and enriches National Vulnerability Database (NVD) records by standardizing vendor and product identifiers, aggregating vulnerability metadata from both NVD and MITRE sources, and providing structured context for security teams. For zohocorp's affected products, we extract Common Platform Enumeration (CPE) data, Common Weakness Enumeration (CWE) classifications, CVSS severity metrics, and reference data to enable rapid vulnerability prioritization and asset correlation. This record contains no exploit code, proof-of-concept instructions, or attack methodologies—only defensive intelligence necessary for patch management, risk assessment, and security operations.